There are several ways to get in touch with Mortgage Services. Please use one of the following methods to get in touch with us:
Secure Message
If you have already registered your loan through servicehomeloan.com and created your online user profile, send us a Secure Message after logging in.
Contact Customer Relations
- Phone: 800-937-6002
- Fax: 817-390-2313
- Hours: Monday – Friday 8 a.m. – 5 p.m. CT
You can use our automated voice response system to obtain loan information and make payments.
Contact Loan Counseling
- Phone: 800-937-6303
- Fax: 817-878-3046
- Hours: Monday – Friday 8 a.m. – 5 p.m. CT
Contact Property Insurance Claims
- Phone: 833-811-3069
- Web: www.propertyclaimcenter.com
- Mailing Address: 827 West Grove Avenue, Mesa, AZ 85210-4931
- Hours: Monday-Friday 8 a.m. – 5 p.m. CT
Mail Correspondence
For Notice of Error, please send mail to:
- Mortgage Services
PO Box 1301
Fort Worth, TX 76101